Refund and Installment Payment Plan Policies

Andover Hockey Association

 Payment & Refund Policy

Effective 2021-2022 Season



AHA participates in various conferences, leagues, and tournaments throughout the season. Therefore, in order to successfully plan, it is imperative that AHA has accurate information regarding the number of committed players that intend to play to adequately determine an appropriate number of teams and coaches for the upcoming season.

In order to facilitate this process, the following policies (which will be strictly adhered to and enforced) are in effect for all players:


•          Registration Fee: $200

o         The $200 registration fee is non-refundable.

o         The $200 registration fee will be applied as a credit towards the season’s program cost/tuition.


•          Coed and Girls Travel programs:

o         Player will have seven (7) calendar days after team roster announcements (the “Due Date”) – generally expected by mid-April for these programs - to notify AHA in writing (@ placements@andoverhockey.org) of their intent to withdraw from the upcoming season. If a player fails to notify AHA of their intent to withdraw, in writing, by the Due Date then player will be charged the lump sum or initial installment amount, depending on the payment plan election made at the time of registration. 

o         Full payment is required before the start of the season’s program, otherwise player may not be able to participate and play in the program. No refunds will be offered once payments are processed unless player qualifies for a refund under a refund policy stated herein. No exceptions.

•          High School Half Season:

o         A full refund less a 5% administration and jersey fee will be issued if the refund is requested before the Due Date – generally expected to be mid-summer for the HSHS program.

o         Full payment is required before the start of the season’s program, otherwise player may not be able to participate and play in the program. No refunds will be offered once payments are processed unless player qualifies for a refund under a refund policy stated herein. No exceptions.

•          Mite House League:

o         Player will have until the Due Date – generally expected to be early October for the MHL - to notify AHA in writing (@ placements@andoverhockey.org) to withdraw from the upcoming season. If a player fails to notify AHA of their intent to withdraw, in writing, by the due date, player will be charged the lump sum or initial installment amount, depending on the payment plan election made at the time of registration. 

o         A full refund less a 5% administration and jersey fee will be issued if the refund is requested before the Due Date. No pro-rated refund will be issued unless player qualifies for a refund under a refund policy stated herein. No exceptions.

•          Learn to Skate/Learn to Play:

•          A full refund less a 5% administration and jersey fee will be issued if the refund is requested before the third session. No pro-rated refund will be issued unless player qualifies for a refund under a refund policy stated herein. No exceptions.

•          All other AHA events:

o         No refund will be provided, except in the event of cancellation or AHA was not able to fully commit.

•          Refund request due to injury:

o         Refund request due to injury is subject to board review. The board will consider a prorated refund (less a 5% administration and jersey fee) if the request is made with a written opinion of a medical doctor stating that the player is unable to participate in hockey related activities for a period of at least six (6) weeks. Example: if player is out and cannot play for a period of four (4) weeks due to injury, no refund will be issued.

•          Refund requests due to other reasons:

o         Refund requests not mentioned above are subject to board review.

•          No refund will be issued due to scheduling conflicts.

•          To the extent a refund is provided, it will be prorated (less a 5% administration and jersey fee).

•          Disputed charges:

o         If a charge is disputed, a 5% administration fee plus an additional/incremental $25 fee will be charged to the account. 

•          Refund request due to COVID-19 (applicable to 2020-21 season):

o         Refund requests due to COVID-19 will be prorated (less a 5% administration and jersey fee) upon written notification to treasurer@andoverhockey.org; a full refund (less a 5% administration and jersey fee) will be provided if written notification is received before the season starts to treasurer@andoverhockey.org. 

•          To the extent that AHA cancels the season, AHA will provide a prorated refund (less a 5% administration and jersey fee) upon completion/end of season.

(* 5% administration fee is based on the season’s program cost/tuition)



AHA Installment Plan Policy


•          No installment plan will be offered for any program cost/tuition that is less than $950.

•          If elected, the installment plan for each program is as follows:

•          For Coed (Squirt, Pee Wee and Bantam) and Girls Travel programs the first installment amount will be $950 (due and payable after team roster announcements) and the remaining balance will be spread over three (3) months (July 1st, August 1st and September 1st).

•          For Mite Travel, the first installment amount will be $650 (due and payable after team roster announcements) and the remaining balance will be spread over three (3) months (July 1st, August 1st and September 1st).

•          For Coed Goalies, the first installment amount will be $480 (due and payable after team roster announcements) and the remaining balance will be spread over three (3) months (July 1st, August 1st and September 1st).

•          For MHL, installment payments will be spread over three (3) months (September 1st , October 1st, and November 1st).


•          Late and/or missed payments, including declined credit card charges, are subject to a $25 late fee.

•          Full payment is required before the start of the season’s program otherwise player may not be able to participate and play in the program.


AHA Optional Refund Protection


This refund protection is to provide families an opportunity to be able to request a refund during the season for various personal reasons.


•          Refund protection fee is 10% of the season’s program cost/tuition and any refund request will be prorated (less a 5% administration and jersey fee) based on when the refund is requested.

•          Refund protection fee does not qualify for installment payment plan (i.e. the refund protection fee must be paid in full upon registering).

•          No refund protection will be offered for LTS/LTP.


Financial Assistance


AHA provides financial assistance to those in need. Please submit your request to treasurer@andoverhockey.org and it will be reviewed case by case by the board.

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